Choosing an Account

How do I choose the right listing?

Start with the game category, then check the region, supported platform, account type, and included resources. Read the complete listing before ordering because availability and progression can differ between accounts.

Are the game images and publisher brands owned by this store?

No. Game names are used only to identify compatible products. Genshin Prime Boost is independent and is not endorsed by or affiliated with the listed game publishers.

Payments and Currency

Which payment methods are accepted?

Available payment methods are shown securely at checkout. Review the selected currency, order details, and final amount before completing payment.

Which currencies can I view?

Prices can be viewed in USD or EUR. The currency selector is manual, so choose your preferred currency before checkout and review the final amount shown.

Delivery

How will account details be delivered?

Each listing and the checkout page explain the available delivery method and expected timing before payment. Confirm those details before placing your order.

What should I do after receiving account access?

Follow the instructions supplied with the order, verify that the listing matches what you received, and secure the account as directed. Do not share access details in public messages.

Account Access

What if the region or platform does not match my device?

Do not continue using the account. Contact support promptly with your order number and a description of the mismatch. Platform transfers can have restrictions, so always check compatibility before ordering.

Refunds

Can I request a refund?

Refund eligibility depends on the order state and whether access credentials have already been disclosed. See the Refund Policy for the conditions and contact support promptly if something is wrong.

Support

What information should I include?

Include the order number, game, product name, and a concise description of the issue. Never send full payment details or unrelated passwords.